Accessibility Statement
Zip Capital Group is committed to ensuring that zipcapitalgroup.com is accessible to as many people as possible, regardless of ability or technology. We are continually working to improve the accessibility and usability of our website for all visitors.
Conformance status
We aim to meet the Web Content Accessibility Guidelines (WCAG) 2.1 at Level AA, developed by the World Wide Web Consortium (W3C). These guidelines describe how to make web content more accessible for people with a range of disabilities.
This website is partially conformant with WCAG 2.1 Level AA. Partially conformant means that some parts of the content do not yet fully conform to the accessibility standard. We are actively identifying and remediating accessibility issues and are working toward full Level AA conformance.
Measures we take to support accessibility
Accessibility is considered as part of how our website is built and maintained. As we build and remediate the site, our pages are designed to include:
- Semantic HTML structure and page landmarks for assistive technology
- Descriptive alternative text for meaningful images
- A logical, sequential heading structure
- Visible keyboard focus indicators on interactive elements
- Ongoing testing and remediation of issues identified through automated accessibility scans and manual review
Technical specifications
Accessibility of this website relies on the following technologies: HTML, CSS, and JavaScript. The website is designed to be compatible with current versions of major web browsers and commonly used assistive technologies.
Known limitations
Despite our efforts, some content may not yet be fully accessible. Some interactive components — including certain navigation menus and a media carousel — are being updated to improve screen-reader and keyboard operability.
- Third-party components embedded in the site — such as the online application form, e-signature, and any chat tool — may not yet fully meet the standard, as their accessibility is partly dependent on the third-party provider.
We are actively addressing these items and update this statement as remediation progresses.
Feedback and contact
We welcome your feedback on the accessibility of zcgdirect.com. If you experience any difficulty accessing content or need assistance, please let us know:
- Email: info@zcgdirect.com
- Phone: 1-800-795-3919
- Mail: 26 Executive Park, Suite 100, Irvine, CA 92614
- Business hours: Monday–Friday, 7 AM–4 PM PT
For accessibility assistance, please contact us
We aim to respond to accessibility feedback within 2 weeks.
If you need information from this website in an alternative format, please contact us using the details above.
Date
This statement was created on September 16, 2026, and is reviewed and updated as remediation progresses.